Independent Member Advocate

Client Centered, Concierge Level Customer Service

With the on-set of HIPAA Privacy Rules, many employers are reluctant to handle PHI (Protected Health Information). HIPAA requires employees exposed to PHI to undergo special training and to observe special security protocols. HIPAA also exposes employers to potential civil and even criminal penalties. Yet without PHI, HR departments often cannot assist employees with their benefits and claims problems.

Enter the Benemax Independent Member Advocate, a toll free Call Center staffed by benefits professionals with an average of 10 years industry experience. As your Business Associate, Benemax can receive PHI on your behalf and our Independent Member Advocates (IMAs) can quickly and efficiently resolve benefits and claims issues for your employees:

	Our Independent Member Advocates (IMAs) work for you…not an insurance company.
	Use our IMAs to answer any benefit question.
	Use our IMAs to trouble shoot any claims problem.
	Use our IMAs to support your HR Department: Additions, Deletions, Status Changes, Billing Issues

Corporate HQ

Benemax
Seven West Mill Street
P.O.Box 950
Medfield, MA 02052
1-800-528-1530 X117
FAX: 508-359-3601

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With offices at:

Benemax
14 Wall Street
20th Floor
New York, NY 10005
1-800-528-1530 X125

Contact Us