"Last year, my Ford dealership was facing a 42% rate increase from our health insurance carrier ... Benemax showed us how to eliminate that increase and actually save money compared with our prior year ... and they did it without gutting our benefits and without changing carrier."


Partners Telemedicine

 

SECOND OPINIONS ON-LINE

Benemax Health Plans do not just pay claims; they also do everything possible to keep members healthy and to provide them with access to the very best healthcare in the world, whenever…and wherever…they need it.

As part of that commitment, we have given our members, through their local physicians, the ability to consult with renowned Harvard Medical School faculty specialists on staff at Brigham and Women's Hospital, Massachusetts General Hospital, Spaulding Rehabilitation Hospital and the Dana Farber Cancer Institute, all leading Harvard Medical School teaching affiliates.

This online service is administrated through Partners HealthCare System, the healthcare system created by Brigham and Women's Hospital and Massachusetts General Hospital.

Each Benemax plan member is entitled at no cost to one specialty consultation every 12 months. To take advantage of this second opinion program, a member simply clicks on the Partners' logo on the “My Company” page in Virtual Benefit Manager.

This takes the member to a customized Partners/Benemax web page where the member can quickly register for the program and learn how to coordinate the specialty consultation process with his/her local physician. Once member and doctor have submitted all necessary information to Partners, they will ordinarily receive the second opinion in about five business days.

A study has shown that in 5% of all cases submitted for review under this Partners program, the original diagnosis was reversed and that in 90% of all cases reviewed, Partners recommended a modification of the original treatment plan.

This is a real win-win benefit. By making it easier for a patient to obtain a qualified second opinion, Benemax is reducing the volume of unnecessary, inappropriate or ineffective treatments, which in turn reduces hard dollar claims cost. At the same time, Benemax is helping patients to a quicker and more complete recovery, reducing lost time and increasing productivity.



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