Crosby's Markets, Inc.
Company		Founded in 1980 by Mr. James Crosby, Crosby's Markets is a family-owned supermarket chain located in Massachusetts. With six locations in Essex and Middlesex Counties, Crosby's is committed to product and service excellence. Additionally, the company has created a Community Commitment Program, which raises funds for non-profit organizations located in the communities it serves. Crosby's Markets employs 110 full time associates.
Management Partners		Mr. James Crosby, President		Mr. Robert Vello, General Manager
Situation			Objective
In 1988, Jim Crosby was not fully satisfied with the escalating cost of his company s health benefits package. Plus he was unhappy with the service he was receiving from his carrier. Jim wanted an employee benefit manager who could assume 100% of the responsibility of managing his company's benefits package and present him with more cost-effective plan designs. Fortunately, Jim and his management team were introduced to Benemax. Crosby's Markets has been a Benemax client ever since.			Identify and hire a full service benefits manager Immediately reduce cost without cutting benefits Offer medical plan that maximizes freedom of choice and avoids the pitfalls of Managed Care Contain costs from year to year Take employees out of the customer service loop
Results			Crosby s Market Plan Cost History
Hired Benemax to manage entire benefits package Immediately implemented Benemax Wrap Plan members enjoy maximum provider choice Immediate cost reduction & long-term cost control Concierge service for employees 2001-2007 cumulative annual cost increase = 4.1%/yr. 2001-2007 total cost increase = 1/3 national average